Lorex Push Notifications Not Working: Quick Fix Guide

I’ve heard a lot lately about issues with Lorex push notifications not working. It can be pretty frustrating when you’re expecting an alert notification about what’s happening around your property, and, well, nothing happens.

The issue could be your device’s settings, an outdated Lorex app, poor Wi-Fi connectivity, or even needing a simple system restart. Check your notification and app settings, ensure you have the latest updates, and verify your account details. Remember, every problem has a solution – let’s find yours!

We’ll explore how your Lorex app, network settings, and device schedule might be causing these pesky problems below.

Common Reasons for Lorex Push Notifications Not Working

There are a few common reasons why your Lorex push notifications might not work. Now, I’ve broken the common reasons into a few handy sub-sections for your convenience.

Device Compatibility

iOS MAC laptop, iPAD and iPhone

Check your smartphone and app compatibility with your Lorex system!

While most phones work smoothly, there might be a chance that your specific device doesn’t play well with the Lorex apps.

So, ensure that your phone’s software is up-to-date and you’re using the latest version of the Lorex Home app.

Notification Settings

Alright, let’s check your app’s notification settings. Ensuring that push notifications are enabled is crucial. To do this, open your Lorex Home app and follow these steps:

  • Tap on your wired camera
  • From the camera’s Live View screen, hit the Device Settings icon
  • Click on Notifications

Once you’re there, make sure those bad boys are turned on! If not, enabling them may solve the problem right away.

Account and Storage Issues

When using Lorex, having enough storage for your video clips is a big deal.

iPhone storage setting
Video | Bytes Media

You should also make sure that your account and login credentials are correct.

Storage and account issues can lead to push notifications not working properly. So, check your account settings and ensure you’re all set up.

WiFi Network Issues

Sometimes, WiFi network issues can prevent push notifications from working correctly.

Ensure your phone, tablet, or any other device connected to the system has a stable connection.

internet speed before and after
Video | Liron Segev

If you’re having trouble, try restarting your modem or router to fix any network problems.

Motion Detection Configuration

Lastly, let’s talk about motion detection configuration. This is an essential part of the system, as it triggers those notifications we’re after.

Take time to configure your motion detection settings, ensuring they’re properly set up and enabled for all relevant cameras.

Troubleshooting Push Notifications Issues

Update the Lorex Home App

If you’re experiencing push notification problems with your Lorex security system, I would first ensure that the Lorex Home app is updated to the latest version.

updating LOREX app
Video | Bytes Media

Just head over to your app store and check for any updates available.

Verify Notification Settings

I remember when my phone was quieter than a church mouse, and it turned out I just had my notification settings confused.

Let’s make sure that’s not happening to your Lorex! Here’s a quick way to check and configure those settings:

  1. Open your Lorex Home app and log in.
  2. Find your wired camera and tap the Device Settings icon.
  3. Tap on Notifications.
  4. Make sure the toggle switch is turned on. If it’s not, give it a flip!

Check Motion Detection Settings

Motion detection notifications can be the lifeblood of any solid home security setup. To make sure this functionality is working properly, follow these steps:

  1. Open up your Lorex Home app.
  2. Navigate to your wired camera’s Live View screen.
  3. Hit the Device Settings icon once more.
  4. Tap on Motion Detection.
  5. Confirm that the Motion Detection toggle switch is enabled. If it’s not, crank that bad boy on and tweak the settings as needed!

Reset the Application

Alright, my friends, sometimes all a good app needs is a little reboot, and it’s running smoother than a fresh jar of peanut butter.

shutting down an iPhone
Video | WorldofTech

If none of the above steps solve your push notification woes, try resetting the Lorex Home app itself:

  1. Log out of the app and close it, ensuring it’s not running in the background.
  2. Restart your phone or tablet because magic fixes happen with a good reboot.
  3. Fire up the Lorex Home app again and log back in.
  4. Carefully go through the previous steps and check every setting we talked about. Like a detective, leaving no stone unturned!

There you have it! A quick and handy guide to troubleshooting push notification issues with your Lorex security system. Now go forth and keep your fortress safe and sound!

Advanced Settings and Features

Scheduling Notifications

When I set up my Lorex security system, I found scheduling notifications helpful to prevent unnecessary distractions.

I can customize when to receive push notifications on my mobile device.

  • To do this, I head into the Lorex Home app.
  • Go into the Device Settings.
  • And set up a schedule for motion detection alerts.

That way, I only receive notifications when it’s most important.

More Quick Fix Guide for Lorex Notification Not Working

IssuePossible Cause3. Consider upgrading the internet service
No push notificationsApp settings disabled1. Open Lorex app settings
2. Enable push notifications
Device settings disabled1. Open device settings (phone/tablet)
2. Go to app settings or notifications
3. Enable push notifications
Connection issues1. Check your device’s internet connection
2. Ensure the Lorex system is online
3. Restart your device and try again
App outdated or buggy1. Check for app updates
2. Uninstall and reinstall the app
3. Contact Lorex support if needed
Delayed notificationsNetwork latency or congestion1. Check internet speed and stability
2. Reduce the number of connected devices
3. Consider upgrading internet service
App settings misconfigured1. Open Lorex app settings
2. Adjust notification settings
3. Test notifications for delays
Device battery optimization1. Check battery optimization settings
2. Disable optimization for the app
App background restrictions1. Open device settings (phone/tablet)
2. Go to app settings or battery
3. Disable background restrictions
Firmware or software issues1. Check for device firmware updates
2. Update firmware if available
3. Contact Lorex support if needed
No sound notificationsDevice sound settings muted1. Check device sound settings
2. Adjust volume and sound preferences
App sound settings disabled1. Open Lorex app settings
2. Enable sound notifications
The device in silent or Do Not Disturb mode1. Disable silent or Do Not Disturb mode
2. Test sound notifications
Device speaker or audio issues1. Check your device speaker functionality
2. Restart your device if necessary
By following the suggested solutions, you can ensure that you receive timely push notifications and stay updated on important events from your Lorex system.

Remember, if you encounter persistent issues or need further assistance, don’t hesitate to contact Lorex support for additional help and guidance.



Video References

Lorex Technology Inc

Bytes Media

Liron Segev


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